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We’re experts in insurance outsourcing administration and claims processing. We combine this deep awareness of the industry with proven insurance outsourcing practices and state-of-the-art facilities so you have more time to spend on strategic programs.
We provide the supporting information technology infrastructure and administer the business-process workflow and efficiently migrating operations to handle multi-currency capabilities, changing regulatory requirements, and other market drivers.
Because we know the significance of customer care, we make sure you have accomplished staff in every stage of the insurance outsourcing business process service we’re administering.
Maximize income by reducing costs: Bisplgroup’s Insurance Services leverages economies of scale at our global insurance outsourcing service centers and incorporates the newest technology and business-process best practices to speed your insurance processing.
Drive better customer service, reduce response times: We draw on deep industry skill to free congested workflows that can slow your operations. We also cross-train our call-center staff so they're equipped to answer your client's query.
Manage the risk: New investments always bring increased risk. In the insurance industry, the most costly and risky are investments in new technology and the automation of manual processes. By outsourcing to a partner who specializes in insurance business processing outsourcing, you reduce your risk while still delivering the savings and service you need to stay competitive.
Leading insurers are increasingly turning to outsourcing to help them achieve high performance through operational efficiency.
Many insurers have already achieved notable success by outsourcing to Accenture Insurance Services, a specialized business process outsourcer with a unique combination of insurance and process optimization experience. Accenture Insurance Services helps clients simplify, automate and optimize their business processes to dramatically improve financial and operational performance.
By using mature platforms across multiple insurance processing units, we can deliver not only industry best practices, but also economies of scale. In addition, we offer clients a full range of top-rated life policy processing solutions.
Our mutual processing platforms yield important reimbursement in both cost and process optimization, but they are also flexible, contributing to the achievement of high performance. The benefits include:
- Reduced cost.
- Improved cost transparency and predictability through variable pricing structures.
- Improved speed, accuracy and consistency of processing.
- Reduced need for capital investment.
Building upon our deep experience of delivering business processes for several of the world’s leading insurers, We combines deep field proficiency, well-built aptitude and operational excellence to allow insurers focus on their core business while we delivers business processes such as Insurance services, claims processing etc.
Our service also covers insurance underwriting, Claims administration, Broking operations etc.
By consolidating and standardizing the business processes, improving process efficiencies, reducing cost of operations and enhancing customer service, the our team has extended the clients enterprise. Specific benefits delivered to the client by our team include
- Faster response time for customer inquiries – Improved to within 24 hours with an accuracy rate of over 98 percent
- Improvement in the average handling time for inquiries – Improved by a range of 10-15 % through the creation of ready reference files
- Reduced referrals – Reduced from 12.5 percent to 10 percent in the Special Risk team and from 6 percent to one percent in the Fleet team.
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